About Time Coffee Privacy Policy

Effective Date: Apr 19, 2022

1. Scope

Your privacy is very important to us. This About Time Coffee Privacy Policy (“Privacy Policy”) describes how About Time Coffee doing business as About Time, its affiliates, subsidiaries and related entities (collectively, “About Time Coffee,” “About Time,” “we,” “us,” or “our”) use, protect and share information collected through our website, any other website to which this Privacy Policy is linked, mobile applications, services, and when you visit one of our stores (collectively, the “Services”).

By using or accessing the Services you signify your acknowledgment and assent to the Privacy Policy set forth below. If you do not agree to this Privacy Policy, please do not use the Services.

2. Information collected

The information we collect includes:

information you provide to us; and

information we collect through automated methods when you use our Services.

Information you provide to us

Depending on how you interact with us, you may provide the following information to us:

In order to purchase products for pickup at our stores, you are required to create an account with us. To create the account, we may collect the following information:

contact information such as name, nickname, email address, postal address, telephone number, birthday information, and account information;

account information, such as your username or password used to access our Services;

transaction information, including information about the products you buy, available and linked method(s) of payment, and payment details;

demographic information such as age or gender;

profile information, including preferred products and services, or times you prefer to visit and use the Services; and

other information you choose to provide us when you interact with us, such as through online or mobile application web forms, email, social media, etc.

Information we may automatically collect

We may use cookies, web beacons, or similar technologies to collect information about the use of our Services, analyze trends, administer the website, track your movements around the website, and to gather demographic information. This assists with our marketing and allows us to customize your experience with our Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, enhance security, see which areas and features of our Services are popular and count visits. You may elect to have your browser not accept cookies, however, this may disable or render some of the features of the Services unusable. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage of our Services. In connection with these technologies, we may collect the following information:

your IP address and device identification information including location data, including the precise geographic location (“geolocation”) of your mobile device or computer (which may include specific longitude and latitude) or its approximate location (your location estimated based on a browser or device’s IP address), computer or mobile-device type, operating system, and settings, unique device identifier (“UDID”) or mobile equipment identifier (“MEID”), device and component serial numbers, and other similar information;

your use of the Services, including the type of browser you use, access times, pages viewed, and the referring webpage or application you visited before navigating to our Services;

your visits to our stores, where recorded using digital technology (Closed circuit video surveillance cameras (“CCTV”); and

your online activity on other websites, applications or social media.

3. Use of Information

We may use information about you for the following purposes, including to:

provide our products and services to you, including to create and update accounts, process payments, track and share the preparation of your order, troubleshoot operational problems, etc.;

communicate with and better serve you, including by email, phone, text, push notice or other method regarding our products and services, including matters related to your account, order, or future engagement with us;

provide you information about our Services, including to provide you with or respond to your submissions or requests for information and/or services, including but not limited to providing e-newsletters, webcasts, text messages, push notices, marketing, and other programs;

provide promotional offerings, including to send you promotional messages regarding new products or services, sweepstakes, contests, surveys, and special offers and marketing programs, which may include information about our affiliated companies;

provide you location-based services, including to provide location-based services to you (such as notifying you of a nearby store, sending push notifications to you, etc.) or to engage in analysis, research, product development, and targeted marketing by email, push notification, online or in-app advertising, or otherwise based on your device’s geolocation, your use of our Services (including our mobile application), and any information that we collect from you on the Services;

personalize and improve our products and services, including testing, research, analysis, product development, and machine learning to improve the user experience;

protect our online security, property and interests, including monitor and protect the security of our computer systems and networks, and to protect our rights, property and interests;

conduct business analytics, including consumer and operations research;

comply with legal process and our legal obligations, including to investigate or address claims or disputes relating to use of our services, to satisfy requirements under applicable laws, regulations, or operating licenses or agreements, or pursuant to legal process or governmental request, including from law enforcement;

facilitate business transactions, including to evaluate, negotiate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by us about consumers is among the assets transferred or is otherwise relevant to the evaluation, negotiation or conduct of the transaction;

prevent and protect against fraud, including identify and prevent fraud and other crimes, claims and other liabilities; and

anonymize your information, including for further internal and external use in a manner that does not identify you.

4. Disclosure of Information

We do not sell your information and share your information only as needed to fulfill the purposes described in this Privacy Policy.

We may share your information with:

our affiliates, subsidiaries and related entities;

our service providers;

our vendors;

our professional advisors, including legal representatives, marketing team, etc.;

parties involved in a corporate transaction if we decide to sell or transfer all or part of our business; and

other parties when you give consent.

In certain situations, we may be required to share your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

5. Opt-out options

We strive to provide you with choices regarding the information you provide to us. You may control certain uses and disclosures of your information for the following categories of information:

Tracking technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable, refuse, or block cookies or the use of other tracking technologies, some Services may not function properly or become inaccessible; and

Location information. You can choose whether or not to allow the website or mobile application to collect and use your device’s precise location through the device's privacy settings or by enabling location services in the application. If you disable or block the use of location information, some Services may not function properly or become inaccessible.

Promotional email. By creating an account with us, you will automatically receive promotional email communications from us. Upon enrolling, you may opt-out of receiving promotional email communications. At any time thereafter, you may opt-out of receiving promotional email communications by adjusting the communications settings in your account via the About Time mobile application.

6. SECURITY Measures

We maintain reasonable physical, technical and administrative safeguards for our Services designed to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction of the information we collect. When you transmit highly sensitive information (including payment card information) through our website or in our mobile application, we encrypt the transmission of that information using the Secure Sockets Layer (“SSL”) protocol. Despite these efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Links to other websites and applications

This Privacy Policy discloses the privacy practices for our Services; however, for your convenience, we may provide links to other websites. Please be aware that this Privacy Policy does not apply to the other websites. We encourage you to review the privacy statements of each website before providing any information.

8. Information about children

Our Services are not intended for use by or targeted to children under age 13, and we do not intentionally gather any information about children who are under this age. If we discover that a child under 13 has submitted information to us, we will attempt to delete the information as soon as possible. If you believe that we might have information from a child under 13, please contact us at support@abouttime-coffee.com.

9. Updates to this Privacy Policy

We are continually updating our Service features to better serve you. Accordingly, we reserve the right to modify this Privacy Policy from time to time for any reason. We will notify you of any changes to our Privacy Policy by updating the effective date at the top of this page, and your use after such change signifies your acceptance of the changed terms. Any change to this Privacy Policy will become effective immediately when the revised Privacy Policy is available. You should consult this Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us by any of the following methods:

You may email us at support@abouttime-coffee.com, or contact us by post at our corporate address, located at:

About Time Coffee

Attention: Privacy

135 Madison Avenue

Floor 5

New York, NY 10016